BROPHY'S SANTA BARBARA
Every two weeks we endeavor to answer any and all questions that our guests send in. If you have visited Brophy Bros. in Santa Barbara and have a question, please send it along to brophybros.com.
Here's another question from the local Californian we heard from last month:
I mentioned 2 weeks ago that I was really missing my Brophy Bros. ‘fix’, and I imagined that I wasn’t alone. Now that you are open again, I’m wondering whether most folks were like me and went right back to their ‘favorites’, or are many diners venturing out in new directions?
That’s a great question and one we have some actual statics on. Some good news for independent restaurants and mom-and-pop businesses came in the latest survey of consumer behavior conducted by Zagat. The restaurant guide polled 6,775 people on their interests, habits, and concerns around the impact of the pandemic on restaurants and dining out. While the results showed a definite level of safety fears, it also revealed a great deal of nostalgia for folks’ favorite food haunts.
Among the most interesting takeaways for the restaurant industry is that most people are going to be slow to warm up to the idea of dining out again (only 7% said they'd dine in a restaurant within a week after reopening, while the majority would wait 3–4 weeks or more to dine in after reopening). However, independent restaurants that comprise the colorful fabric of neighborhood dining may have a leg up in attracting customers back.
When asked what establishments they had missed the most during lockdown, 57% of people chose "favorite neighborhood spot", followed by 33% voting for "favorite fine dining restaurant", 8% voting for "cocktail bar", and only 2% for "go-to fast food/fast casual chain". These results show that people will clearly flock to their favorite small neighborhood businesses first, so it appears that these types of restaurants will see a resurgence in sales in the first few months after reopening.
And, a final piece of data reveals that people will overwhelmingly choose outdoor seating as the most important factor in feeling safer when dining out. 77% of respondents said that outdoor seating would make them more likely to dine in a restaurant, but 67% did respond that reduced indoor seating would make them more likely to dine-in.
So...if you indulge your urge for that Brophy ‘fix’ this week and find yourself seated outside on the deck, be assured that lots of folks see it just the way you do!
BROPHY BROS.
Photo Credit Kcruts Photography
119 HARBOR WAY. SANTA BARBARA, CA 93109
805-966-4418
BROPHY BROS.