BROPHY'S SANTA BARBARA
The US restaurant industry attracts millions of patrons each year, and it’s clear that Americans love to go out to eat. The food business is changing, however, due to the growth of restaurant technology and online ordering. These statistics shed some light on this ever-changing industry.
Fifty-one percent of Americans now use delivery services to purchase meals from restaurants. Over 25% admit ordering takeout or getting delivery at least once a week and 34% spend an average of $50 when ordering food online. In comparison, 26% reported their typical online food order being close to $25, while 14% stated that they spent upwards of $100.
In a recent study, 56% of 1,000 Americans reported that they typically ate out in a restaurant at least 2 to 3 times a week. In the same study, 10% of the participants said that they ate out 4 to 6 times a week, while 6% said they ate at least one meal out every single day.
The study also found that respondents who earned an annual salary of $40,000 to $50,000 per year spent the most money eating out at restaurants; on average, spending $117.82 weekly, which equated to 12.25 to 15.31% of their income.
As a whole, people demonstrate that they care intensely about the quality of their experience at a restaurant. The percentage of people who research an establishment before visiting is higher in the restaurant business than in any other type of industry! 90% of visitors research a restaurant online before going.
While many people might think that the opinion of a professional critic would be more trusted, it turns out that the average restaurant attendee wants to hear from other diners like them. 77% of consumers report preferring to read reviews from customers rather than professional critics.
The busy salesperson who only has 25 minutes for lunch and stops in every Tuesday, the mother who routinely comes by for her favorite sandwich, these are the people whose opinions are extremely valuable in the restaurant industry.
Approximately 5 to 10% of consumers write reviews, and although this sounds like a small percentage, these opinions are extremely important to other people around the globe. 84% of people report trusting these online reviews as much as they would trust a recommendation from a friend.
BROPHY BROS.
Photo Credit Kcruts Photography
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BROPHY BROS.